eFellows

We care about how IT supports your business.

We are focused on best practices and clear results.

We are lean, flexible and ready to fulfill your needs.

We use cutting-edge technology, a devoted team and
our international experience to achieve this.

We are eFellows.

About Us

We deliver:

Personal and tailor-made approach

High-end product and enterprise-class services

Deep understanding how IT empowers business

Wide international experience

You gain:

Piece of mind about your current IT systems

Powerful catalyst for your business development

A trusted partner that cares

International Footprint

eFellows is an international operation, because IT knows no boundaries. We are proud of our global partners in both established and emerging markets.

Europe

  • Bulgaria
  • France
  • Germany
  • Greece
  • Kosovo
  • Macedonia
  • Serbia
  • Spain
  • Poland
  • Romania
  • Russia
  • UK

Africa

  • DR Congo
  • Ghana
  • Kenya
  • Malawi
  • Mozambique
  • Rwanda
  • South Africa
  • Tanzania
  • Uganda

America

  • USA

International Footprint

Why Bulgaria?

Amongst top outsourcing destinations

Top 3 internet connected countries on Earth

Strong IT sector for over 40 years

EU member-state

Convenient time-zone to Europe, Asia, Africa

Our Services

Our Services

eFellows approach is based on flexibility and care to suit you best.

We share the same goal. IT should empower, not hinder your business.

Our holistic concept for IT Infrastructure solutions, Managed Services, Infrastructure aaS is based on:

  • High-end and efficient IT infrastructure
  • Extensive expertise
  • Devoted team
  • Standards based IT service management

IT Infrastructure Solutions

We can give you boutique customization and an holistic approach. Accordingly we present you with exact IT solutions which you can trust and rely upon.

We follow:

  • Best industry practices
  • Personal and direct engagement
  • Vendor-independent approach

To protect prior investments and that introduced solutions have proven ROI.

We have long established and trusting customers from across 22 countries in Europe, North America and Africa, coming from all branches of industry.

IT Solutions Coverage

Information security

  • Web and Database Application Firewall
  • Encryption - Hardware Security Modules
  • Anti-spam
  • Encryption for structured data
  • Encryption for unstructured data
  • Endpoint encryption

Business Applications

Business Applications Infrastructure

  • User Management (MS Active Directory, etc.)
  • Public Key Infrastructure
  • Mail Servers (MS Exchange, etc.)
  • Databases
  • Server Operating Systems (Microsoft, Linux, Unix, etc.)
  • Backups
  • Terminal Services
  • Virtual Desktop Infrastructure
  • Disaster recovery solutions

Unified communications & Telepresence

  • IP Telephony solutions
  • Complimentary applications
  • Contact Centers
  • Telepresence Infrastructure
  • Telepresence endpoints
  • Complimentary solutions

Computing, Storage & Virtualization

  • Servers infrastructure
  • Storage systems
  • SAN
  • Virtualization layer
  • Disaster recovery solutions

Network & Network security

  • LAN
  • Edge/WAN
  • VPN
  • Wireless
  • Firewalls
  • Intrusion Detection/Prevention
  • Network Load Balancing
  • Network Disaster Recovery solutions
  • Content Inspection/URL Filtering

End user equipment

close

Customer Journey

We are your trusted partner. We comply with all agreed undertakings and schedules. All our dealings with you are done in an open and transparent way.

To do so, we apply enterprise class IT project management standards on top of our personal approach.

Business requirements analysis
Assessment
High level design of optimized infrastructure
Components delivery and implementation
Knowledge transfer and documentation
Clear customer visibility and feedback

Managed Services

Let eFellows manage your sophisticated and resource-intensive IT operations. Our dedicated team of experts takes care. You focus on your business, while keeping costs down.

Do not count what time zone you are, we are “near”. For eFellows time-zones are, neither an obstacle, nor a hindrance towards a successful business operation.

Remember, when we manage your IT services, we are responsible. Day and night.

Managed Services Coverage

Information security

  • Web and Database Application Firewall
  • Encryption - Hardware Security Modules
  • Anti-spam
  • Encryption for structured data
  • Encryption for unstructured data
  • Endpoint encryption

Business Applications

Business Applications Infrastructure

  • User Management (MS Active Directory, etc.)
  • Public Key Infrastructure
  • Mail Servers (MS Exchange, etc.)
  • Databases
  • Server Operating Systems (Microsoft, Linux, Unix, etc.)
  • Backups
  • Terminal Services
  • Virtual Desktop Infrastructure
  • Disaster recovery solutions

Unified communications & Telepresence

  • IP Telephony solutions
  • Complimentary applications
  • Contact Centers
  • Telepresence Infrastructure
  • Telepresence endpoints
  • Complimentary solutions

Computing, Storage & Virtualization

  • Servers infrastructure
  • Storage systems
  • SAN
  • Virtualization layer
  • Disaster recovery solutions

Network & Network security

  • LAN
  • Edge/WAN
  • VPN
  • Wireless
  • Firewalls
  • Intrusion Detection/Prevention
  • Network Load Balancing
  • Network Disaster Recovery solutions
  • Content Inspection/URL Filtering

End user equipment

close

Clear Responsibility

Our service delivery model allows us to work independently or in collaboration with your team. Our proactive responsibility is constant.

Your IT team

Your IT infrastructure

Shared, but clear responsibility

Clear service level agreement

Our expert team

Our service delivery model is compliant with ITILv3, ISO 9001, ISO20000 and ISO27001.

Infrastructure aaS

You need IT resources? Don’t spend Capex, make it Opex and pay as you grow.

Expand and update with the hottest technologies, scalable and secure.

The risk is ours to manage. So is the responsibility.

Why us?

Because we know how. Others trust us. And we care. Our infrastructure is operating from one of the best connected places in the World.

Technologies Used

All resources are provided in a dedicated, non-oversubscribed fashion using best-in-class technologies:

  • Cisco Unified Computing System
  • Cisco NEXUS Platform
  • Cisco Network Infrastructure
  • Cisco Based Firewalling and VPN
  • EMC Storage System
  • VMWare Virtual Infrastructure

The infrastructure supporting the IaaS offering is managed and maintained following the Managed Services approach and is collocated in a Tier 4 Data Center facility based in Sofia, Bulgaria, Europe.

The Infrastructure

Internet connectivity

Firewall

VPN

Networking

App OS

App OS

App OS

Computing Resources

Storage resources

Virtual Infrastructure

Contact Us

eFellows Ltd.


Office: 41, Kozyak Str., Sofia 1407, Bulgaria

Phone: +359 2 439 51 51
Fax: +359 2 439 51 15
E-mail: office@efellows.bg
SIP URI (Telepresence): office@efellows.bg

Customer support:
Phone: +359 2 439 51 11
E-mail: support@efellows.bg
Website: support.efellows.bg